Staff Training & Qualification
The audit verifies that staff are properly trained — handling, packing, transport, and specialist tasks such as piano moving and furniture assembly. Ongoing training is also assessed.
SMA certification isn't self-declared. It's awarded by the Swiss Movers Association after a rigorous independent audit — and renewed regularly. Our certificate number is publicly verifiable.
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We've held SMA certification for over 20 years. It's one of several ways we make our standards verifiable rather than just claimable.
The audit verifies that staff are properly trained — handling, packing, transport, and specialist tasks such as piano moving and furniture assembly. Ongoing training is also assessed.
Certified companies must carry adequate liability insurance — verified as part of the audit. We use Die Mobiliar as our insurance partner, ensuring fast, uncomplicated claims processing.
SMA members must provide clear, written quotes before any work begins. Our binding all-inclusive quotes are fully consistent with certification standards — independently verified, not just our own policy.
Vehicles, lifting equipment, and packing materials are assessed for safety and fitness for purpose — including our furniture lift, compactor truck, and protective materials.
SMA-certified companies must use contracts that protect the customer — covering liability, pricing, and recourse in the event of damage or dispute. No one-sided terms.
The audit assesses complaint handling and customer satisfaction processes. Our 4.8 Google rating and published signed feedback forms are the visible result of this standard in practice.
«Best Umzug AG kommt sämtlichen Anforderungen der Fachgruppe schweizerische Möbeltransporte nach.» — Barbara Aebi Partner AG, Uster. Zertifizierungsnummer 736421.
If something goes wrong with an uncertified company, your options are limited. SMA-certified companies operate under Association standards — a dispute resolution framework that doesn't exist elsewhere.
SMA standards require transparent pricing. Our binding all-inclusive quote is consistent with certification requirements — not just our own policy. Two layers of accountability, not one.
With an uncertified company you take their word for it. With SMA certification, insurance coverage is independently verified. We partner with Die Mobiliar — one of Switzerland's most trusted insurers.
SMA certified · Nr. 736421 · Binding all-inclusive quote · Insured with Die Mobiliar
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Mon–Fri, 07:00–12:00 · 13:00–17:00 · 0800 900 000
