About us - Best Umzug AG

Twenty years.
25,000 customers.
One number to call.

Best Movers is the English-speaking face of Best Umzug AG — one of the most trusted moving companies in German-speaking Switzerland. They deliver what others just promise.

SMA Certified · Nr. 736421

Insured with Die Mobiliar

4.8 stars on Google from verified customers

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A company built on one
straightforward idea.

Moving is one of the most stressful things a person does. It doesn't need to be.

That's the idea Thomas Tschannen started with over 20 years ago, and it's the same idea that runs through everything Best Movers does today. Not a mission statement on a wall. An actual way of working.

In two decades, the team has completed over 25,000 moves across Switzerland — private apartments, corporate offices, international relocations, senior moves, and everything in between. The company has grown from one location to six, covering most of German-speaking Switzerland.

What hasn't changed: Thomas still answers the phone. The team is still permanent staff. The quote we send is still the price you pay.

You can't ask your neighbours
for a recommendation yet.
We understand that.

When you're new to Switzerland, you don't have a trusted network to ask for moving company recommendations

You're relying entirely on what you can find online — and online, everyone claims to be trustworthy

You need a company whose claims you can actually verify — not just marketing language

And you need to know that if something goes wrong, there's a real person who takes responsibility

Everything on this page is verifiable. We'll show you exactly how.

Every claim we make
can be verified.

4.8 Stars on Google

From hundreds of verified customers. Not curated, not selected — every review is publicly visible. Search "Best Umzug AG" and read them yourself.

SMA Certified · Nr. 736421

Independently audited by Barbara Aebi Partner AG, Uster. The certificate number is publicly verifiable. It cannot be bought or self-awarded.

Insured with Die Mobiliar

Our insurance partner Die Mobiliar guarantees fast, uncomplicated claims processing in the event of damage. Verified insurance coverage — not a self-declared promise.

Handwritten Signed Feedback

Every customer is invited to fill in a physical feedback form and sign it. We photograph and publish every one — unedited, going back years. Read them on our Customer Feedback page.

Real People. Real Names.

Our team page shows every member by name and photo. Permanently employed, trained, fully insured. You know who will be at your door before moving day.

Thomas Picks Up the Phone

0800 900 000. Free call from Switzerland. The founder answers personally. If something goes wrong — which is rare — you call the person responsible. Not a call centre.

Four things that don't
change. Ever.

The quote we send is the price you pay.

Written and binding after the on-site visit. Movers, truck, fuel, materials and insurance — all included. No line item appears afterwards that wasn't in the quote.

You are insured with Die Mobiliar — start to finish.

In the event of damage, our partner Die Mobiliar handles claims quickly and without complications. Umgehende Schadensabwicklung, unkompliziert und ohne Diskussionen.

The people who move you are our permanent employees.

No agency staff. No temp workers. The same trained, insured, accountable team on every job.

You communicate in English. We handle the rest in Swiss.

Your project manager coordinates in English. The team handles everything on the ground. You never need to bridge that gap yourself.

Twenty years.
25,000 customers.
One number to call.

A company built on one
straightforward idea.

You can't ask your neighbours
for a recommendation yet.
We understand that.

Every claim we make
can be verified.

4.8 Stars on Google

SMA Certified · Nr. 736421

Insured with Die Mobiliar

Handwritten Signed Feedback

Real People. Real Names.

Thomas Picks Up the Phone

The kind of track record
that takes decades to build.

Four things that don't
change. Ever.

Twenty years of trust.
One move to make.

Aargau Ost

Aargau West

Zürich

Zug

Luzern

Baselland

Twenty years.25,000 customers.One number to call.

A company built on onestraightforward idea.

You can't ask your neighboursfor a recommendation yet.We understand that.

Every claim we makecan be verified.

4.8 Stars on Google

SMA Certified · Nr. 736421

Insured with Die Mobiliar

Handwritten Signed Feedback

Real People. Real Names.

Thomas Picks Up the Phone

The kind of track recordthat takes decades to build.

Four things that don'tchange. Ever.

Twenty years of trust.One move to make.

Aargau Ost

Aargau West

Zürich

Zug

Luzern

Baselland

Twenty years.
25,000 customers.
One number to call.

A company built on one
straightforward idea.

You can't ask your neighbours
for a recommendation yet.
We understand that.

Every claim we make
can be verified.

The kind of track record
that takes decades to build.

Four things that don't
change. Ever.

Twenty years of trust.
One move to make.